Pay By Telephone

Now Available! Pay by Telephone — Toll Free 1-888-785-1809

* Pay your bill over the phone 24/7.

You will need your West Warren-Viola Utility District Customer Account Number and Balance Due from your printed billing statement in order to make a payment over the phone. If you don't have your billing statement handy, you may request your Customer Account Number and Balance Due by calling West Warren-Viola Utility District at (931)635-2762

* NexBillPay charges a small service fee for each transaction processed over the phone. West Warren-Viola Utility District does not keep any part of the NexBillPay service fee.

Pay Online

West Warren-Viola Utility District has partnered with NexBillPay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill.

NexBillPay is a trusted third party automated payment service that allows you to pay your bill online.

1. Bill payments can be made at any time, 24/7/365.
2. You will need your account number from your printed billing statement to complete your bill payment.
3. You may request your account number by calling West Warren-Viola Utility
4. NexBillPay charges a small service fee for each transaction.

How do I use this Service?Customers will need the following to pay their bill:

1. West Warren-Viola Utility District account number (located on your billing statement).
2. The balance owed on your bill (also located on your billing statement).
3. Your payment method: check, debit card, or credit card.

In addition, payments may be made at the District Office located at 141 Sunny Acres Road, Morrison, TN 37357 during regular business hours from 8:00 AM to 4:30 PM or deposited in the after-hours night deposit box located at the drive thru window at the same location. Also, payment may be made at First National Bank in Manchester, McMinnville, or Woodbury ; Security Federal Bank in McMinnville; or Homeland Community Bank in McMinnville or Morrison.

FAQ’s

What is the Service Fee?

NexBillPay charges a service fee to cover payment handling and all processing charges. Service fee will be calculated and disclosed prior to finishing payment.

Does West Warren-Viola Utility District keep any part of the service fee?

West Warren-Viola Utility District will NEVER keep any part of the NexBillPay service fee. NexBillPay is a separate entity providing a service for all the customers of West Warren-Viola Utility District.

How do I get a payment receipt?

After your payment is approved, NexBillPay will email your payment receipt to the email address you provided during the payment process. You can also print your receipt after the transaction is complete.

To begin your quick and easy bill payment you must agree to the following:

If your account is delinquent, disconnected, or in the disconnect process, you MUST contact the West Warren-Viola utility District office BEFORE you make a payment. Services will not automatically be restored or disconnection prevented if payment is made without contacting the West Warren-Viola utility District office at (931)635-2762 during regular business hours, Monday thru Friday from 8 am to 4:30 pm.

Please allow 2 business days for your payments to post.

Business days end at 4:30 p.m. Monday-Friday.

If your account is delinquent, disconnected, or in the disconnect process, DO NOT USE This Service. 

IMPORTANT: Do not make a payment through this service if you are scheduled to be disconnected today.